Refund and Cancellation Policy

This policy applies to paid CareEven listing plans and marketing services sold by Saveure, LLC ("CareEven").

1. Intro price and renewal

Gold and Platinum listing plans start with an intro price of $1 for the first 14 days. When the 14 days end, your plan renews automatically at the full monthly price shown when you signed up, and it keeps renewing each month until you cancel. We charge the card you used at checkout.

2. No refunds

All payments, including the intro payment, monthly renewals, setup fees and unlocked family requests (pay per lead), are final and are not refundable. We do not give refunds or credits for partial months, unused features or time left in a billing period.

3. Cancelling

You can cancel anytime from your CareEven dashboard or by emailing support@careeven.com. When you cancel, you will not be charged again. Your plan and its features stay active until the end of the period you already paid for. After that, the paid features end and your listing may move to the free Basic plan.

To avoid being charged the full monthly price, cancel before your 14 day intro period ends.

4. Failed payments

If a renewal payment fails, we may try again. If it still cannot be collected, your paid features may be paused or ended.

5. Marketing programs

Monthly marketing programs, like CareGrowth and the Marketing Overhaul, follow the same rule: no refunds, cancel anytime, and service continues until the end of the paid period. Advertising spend paid to ad platforms is not controlled or refundable by CareEven.

CashPay Clients Accelerator (Exclusive Leads). This program needs 30 days written notice to cancel. Service and charges continue during the notice period, and any charge covering time after the cancellation date is prorated or refunded. Invalid leads must be reported within 7 days. See the program terms.

6. Questions

Email support@careeven.com or call (866) 346 2290. We are happy to help.