Welcome to CareEven.com, owned and operated by Saveure, LLC, Altamonte Springs, FL 32714 ("CareEven," "we," "us"). These terms apply to your use of CareEven.com and our related services (the "Service"). By using the Service you agree to these terms. If you do not agree, please do not use the Service.
1. What CareEven is
CareEven is a senior care directory and a provider of marketing services for care businesses. The Service is meant for people looking for senior care and for care providers.
Age. You must be at least 18 years old to create an account, claim or add a listing, post a review or buy a plan. The Service is not directed to children under 13.
2. Information only, not advice
CareEven shares general information about senior care and lists care providers based on public sources and information providers give us. We do not provide medical, legal or financial advice, and we do not inspect, license, endorse or guarantee any provider. Badges such as Premium or Featured show a provider's plan with CareEven, not a quality rating. Always check licensing and inspection records and make your own decision about care.
3. Accounts and listings
If you create an account or claim a listing, the information you give us must be accurate, complete and kept up to date. You may only claim a listing for a business you own or are authorized to represent. We may approve, reject, edit or remove listings and accounts at our discretion.
4. Paid services
Prices are shown on our website before you buy. Gold and Platinum listing plans start at $1 for the first 14 days and then renew automatically at the full monthly price shown at checkout until you cancel. Marketing programs are billed monthly, setup fees are one time, and advertising spend is paid separately to the ad platforms. Results such as leads, rankings or new clients are not guaranteed.
Pay per lead. Families can send requests from a listing. Requests go only to listings with an email on file. On the Basic plan you see each request before paying, and the price to unlock it is shown before you buy. Unlocked requests are for responding to that family about their care request only, and may not be resold or added to marketing lists. Gold and Platinum include requests at no extra charge.
All payments are final and not refundable. You can cancel anytime, and service continues until the end of the period you paid for. See our refund and cancellation policy.
Marketing programs. The CashPay Clients Accelerator and Exclusive Leads program is also governed by our program terms. If they conflict with these terms, the program terms apply to that program.
5. Reviews and content you post
Reviews must reflect a real experience with the provider. We do not allow fake, paid or incentivized reviews, reviews a provider writes about its own business or a competitor, or content that is false, abusive or illegal. Reviews are checked before they appear, and we may remove content that breaks these rules.
6. Calls, texts and AI
Some CareEven features and services use artificial intelligence, like our directory search and the AI receptionist, chat bot and lead follow up tools we offer to care businesses. AI can make mistakes, so please check important details with the provider. AI tools do not give medical, legal or financial advice and are not for emergencies. In an emergency, call 911. Calls, texts and AI voice calls only happen with the consent described on our call and text consent page. Learn more on how we use AI.
7. Our content
The Service and its original content, features and design belong to CareEven and its licensors and are protected by copyright, trademark and other laws. Please do not copy or reuse them without our written permission.
8. Links to other websites
The Service links to websites we do not own or control. We are not responsible for their content, policies or practices.
9. Ending access
We may suspend or end your access to the Service if you break these terms or misuse the Service.
10. Limitation of liability
To the fullest extent allowed by law, CareEven and its owners, employees, partners and suppliers are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising from your use of the Service or any provider you find through it.
11. No warranties
The Service is provided "as is" and "as available," without warranties of any kind, express or implied.
12. Governing law
These terms are governed by the laws of the State of Florida and the United States, without regard to conflict of law rules.
13. Privacy and cookies
Our privacy policy and cookie policy explain how we handle your information.
14. Notice for California users
Under California Civil Code section 1789.3, California users are entitled to this notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs can be reached in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (916) 445 1254 or (800) 952 5210. You can cancel any paid plan online from your dashboard or by email, as described in our refund and cancellation policy.
15. Changes
We may update these terms. If a change is significant, we will give at least 30 days notice by posting it here before it takes effect.
16. Contact us
Email support@careeven.com or call (866) 346 2290.